Prime Property Group
P.O. Box 1057
State College, PA  16804

(814) 238-6656

Who We Are / Contact Us / Maintenance
 

Who We Are...


Prime Property Group has been serving Penn State students with off-campus housing and parking rentals since 2002. With numerous properties in State College, we are sure to have something that meets your needs. All of our properties are within convenient walking distance to campus with none further than 5 blocks away. Our properties consist of single family homes that can be rented by a large group and larger homes that have been split into multiple units. We offer parking on site at all of our properties which may be included in your rent or offered at an additional fee. We are a locally managed, small company that stands by our customer service. Your satisfaction with your residence is our goal and we hope to make your rental experience a positive one.

 

Mailing Address & Phone Number


Prime Property Group
P.O. Box 1057
State College, PA 16804
Phone and Fax: (814) 238-6656

Email the Property Manager

 



Maintenance 


Routine Maintenance

We love to fix up our houses to make them better. We also understand that accidents happen and occasionally things break. Please call us when repairs are needed and we'll take care of them as soon as possible.

When repairs are needed due to old age or other house malfunctions, of course there is no charge. However, broken windows, clogged drains due to feminine products being flushed, jammed garbage disposals due to beer caps or broken glass, holes in the walls and doors, telling us your fridge was broken and it was just a burnt out appliance bulb, flooding your apartment because you hung clothes from the sprinkler head, breaking into our basement to have a beer pong tournament and lighting your house on fire while smoking on a padded couch on your porch, we're going to send you a bill for those types of things. 

For routine issues please fill out a maintenance request form below or call the office. Please fill in all areas on the form just in case our maintenance staff needs to contact you. We try to resolve all maintenance problems within 48 hours. During turnover please be patient with non-emergency requests. We are usually very busy at this time and it may take us longer than usual to address your issue.

 

Emergency Maintenance

Please call 814-238-6656 immediately if you have a maintenance emergency.


Maintenance Emergencies Listed Below

  • Water Leaks
  • Fire
  • Explosion
  • Sewer Back-up
  • No Heat

 

Sewer Back-up

If you are experiencing a sewer back-up you should immediately stop running water in the house. This includes dishwashers, toilets, showers and sinks. Call the office immediately. (814)-238-6656. We will send Roto-Rooter to your home to unclog your sewer line. 

If we find that the sewer clog is the result of the tenant flushing feminine products or other items down the drain, you will be charged for the service call.

 

No Heat / Heating

In the event your furnace stops working please contact our office immediately. Do not wait all day long to call. Our heating company would rather fix your furnace during normal business hours. If you realize your furnace is inoperative after 10:00 p.m. our heating company will not be able to help you until the next morning.

During the cold months your furnace must be kept above 60 degrees. Do not turn the furnace off when you go to school. Do not turn the furnace off when you go home for break. If PSU Houses finds your furnace off during freezing temperatures, we will fine you $150.00. If your pipes freeze because the furnace has been turned off you will be charged for the damage that results. It's seriously expensive.

 




Maintenance Request Form

Please fill out the form below to request a maintenance visit. If you have an emergency such as no heat, gas or water leaks or fire, please call the office or 911 immediately. We will respond to your maintenance requests promptly. Please allow extra time for non emergency issues at move-in as we are very busy for the first week or two of school. If you would like to send a picture of your maintenance issue, send it to maintenance@psuhouses.com
First and Last Name: *



Property Address: *



Unit #*



Cell Phone #: *



Email Address: *



Urgency:



Maintenance Issue: *



This site is for informational purposes only. It is reviewed for accuracy and updated frequently. Contact our office to verify all rental information. Your signed lease is a legal, binding document. Please read it carefully before signing. This site is not associated with any college or university.


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